FAQs

Do they really dry like a traditional towel?

Yes. Even though they are thin, Noosa Beach Towels are highly absorbent. They dry you well and they are fast drying. They also don’t pick up unwanted sand at the beach like a traditional toweling towel.

When you purchase your new towel you can start using it straight away, however an initial wash will make it softer and more absorbent.

What other uses does a Noosa Beach Towel have?

Noosa Beach Towels are more than just a fabulous, highly absorbent cotton towel for the beach or pool! They are also used as a picnic blanket, a wrap, or a tablecloth and are  amazing for traveling since they pack small, taking up much less space than a typical beach towel. Plus they doesn’t collect sand at the beach and dry in half the time!

What sizes do they come in?

Available in two sizes: The ‘Large’ Noosa Beach Towels are 2m x 1m and the ‘Extra Large’ are a generous 2.5m x 1.5m.

Does my Noosa Beach Towel come with a guarantee?

Yes. We proudly offer a Satisfaction Guarantee.

We recommend you immediately inspect your new towels to ensure you are completely satisfied that it is of acceptable quality.

Please choose carefully as refunds and exchanges are not normally provided if you have changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Are there any special instructions on how I should care for my Noosa Beach Towel?

Each towel is made from 100% yarn dyed Egyptian cotton and is very easy to care for. Click here for some simple care instructions.

What is the difference between a Noosa Beach Towel and a Turkish towel?

A Noosa Beach Towel or ‘Fouta towel’ is woven in Tunisia from 100% Egyptian cotton and is generally larger than a ‘Turkish’ towel. A Noosa Beach Towel is 2m long x 1m wide, where many ‘Turkish’ towels are between 1.6m to 1.8m long and only .9m wide. Many ‘Turkish’ towels on the market in Australia are now mass produced in China and India. They may be cheaper to buy but often the quality of the cotton does not compare! When you buy a Noosa Beach Towel from the us, you can be assured that it is a genuine piece, woven in Tunisia from the best quality 100% Egyptian cotton.

How much is your shipping charge?

We offer free standard post for all Australian orders over $150 and a flat rate of $12.50 under $150. If you choose Express post, it is $16.50.

Do you ship Australia wide?

Yes. Noosa Beach Towels ships Australia wide. We offer free standard post for all Australian orders over $150 and a flat-rate of $12.50 under $150. If you choose Express post, it is $16.50.

Do you ship overseas?

Yes we do ship overseas. On checkout, our website currently only processes Australian orders. For International orders please place you order request by clicking here.

Include the items you wish to purchase and include the country and street address you wish it to go to and we will contact you with a shipping quote before you proceed.

Should you wish to continue with your purchase we will send you an invoice via Stripe or PayPal.

Full payment must be made prior to shipping.

How will I know if a product is out of stock?

If an item is out of stock, it will be marked ‘Out of Stock’ in our shop.

On rare occasions, an item may have gone out of stock while you were browsing our on-line shop site and therefore not immediately be marked ‘out of stock’. In this instance we will contact you to see if you would like to wait until it is back in stock, choose another item, or get a refund or credit on your order.

Can I track my order?

Yes. Once your order has been processed, we will send you the tracking information.

We use Australia Post.

You can track your order at: http://auspost.com.au/track/

Can I pay by credit card?

Yes. All orders are processed on checkout by PayPal or Stripe.

PayPal and Stripe offer a safe and secure way to pay for products and services online.

Can I pay by direct deposit?

Yes. On checkout, our website processes all payments via PayPal or Stripe.

If you wish to pay via Direct Deposit, please email your order by clicking here and we will advise our bank account details.

Your order will be shipped immediately once payment has been received. Direct Deposits into our account are usually received by the next business day depending on your bank.

How quickly can I expect to receive my order?

Orders are dispatched the same day or next day.

Depending on where it is being shipped to in Australia, you can expect to receive it within 2–7 days.

FREE STANDARD SHIPPING For Orders Over $150

Flat rate Standard Shipping $12.50 under $150

Express Shipping $16.50

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