Shipping
All Prices are quoted in Australian Dollars (AUD$).
SHIPPING
Free standard delivery within Australia is available for all orders over $150.
A flat-rate of $9.95 applies to all orders under $150.
Express Delivery within Australia is available for any order for $19.95
We use Fastway Couriers and Australia Post.
Once your order is processed we will provide you with the tracking details.
To track your item go to: http://fastway.com.au/courier-services/track-your-parcel
If your order is being delivered to a P.O Box you can track it at: http://auspost.com.au/track/
Orders are dispatched immediately where stock is available.
FREE PICK UP AND LOCAL DELIVERY
Free delivery is available in the Noosa (Queensland) area only. Simply, tick the ‘Free Delivery’ box at the checkout. We will contact you to arrange delivery of your order.
Free pickup is available from our Noosa (Queensland) office. Simply, tick the ‘Free Pickup’ box at the checkout. We will contact you to arrange collection from our Noosa office.
INTERNATIONAL ORDERS
Farmer Drew ships to Australian and International addresses.
On checkout, our website currently processes Australian orders only.
For international orders, please place your order via email.
The cost of delivery will depend on your destination. We will, include the cost of freight in our reply email.
SATISFACTION GUARANTEE / RETURNS POLICY
We proudly offer a guarantee against faulty materials and workmanship with all of our products.
We recommend you immediately inspect your new item(s) to ensure you are completely satisfied that it/they are of acceptable quality.
Please choose carefully as refunds and exchanges are not normally provided if you have changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
Our baskets are all individually hand-woven and therefore may vary slightly.
Please note: If the exchange of an item is allowed, it will incur a $15 handling fee, as well as the cost of additional postage. Under Australian Consumer Law, the consumer incurs the cost of postage for return or exchange of goods.
PAYMENT
All orders are processed in Australian Dollars (AUD$).
For Australian orders, payment can be made at checkout using PayPal or eWay.
For international orders we will send you a PayPal invoice. Full payment must be made prior to shipping.