Shipping

ALL PRICES ARE QUOTED IN AUSTRALIAN DOLLARS (AUD$)

Farmer Drew ships orders to Australian and International addresses.

Shipping within Australia is a flat rate of $9.95 or $19.95 Express Post.

We use Fastway Couriers and Australia Post

Once your order is processed we will provide you with the tracking details.

To track your item go to: http://fastway.com.au/courier-services/track-your-parcel

If your order is being delivered to a P.O Box you can track it at: http://auspost.com.au/track/

Orders are dispatched immediately where stock is available.

FREE PICK UP AND LOCAL DELIVERY

Free delivery or pickup is available in the Noosa (Queensland) area. Tick the ‘Free Delivery’ or ‘Free pickup’ box at the checkout.

INTERNATIONAL ORDERS

On checkout, our website currently processes Australian orders only.

For international orders, please place your order via email:

shop@farmerdrew.com.au

SATISFACTION GUARANTEE / RETURNS POLICY

Screen Shot 2016-06-11 at 12.08.20 PMWe proudly offer a guarantee against faulty materials and workmanship with all of our products.

We recommend you immediately inspect your new item(s) to ensure you are completely satisfied that it/they are of acceptable quality.

Please choose carefully as refunds and exchanges are not normally provided if you have changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Our baskets are all individually hand-woven and therefore may vary slightly.

Please note: If the exchange of an item is allowed, it will incur a $15 handling fee, as well as the cost of additional postage. Under Australian Consumer Law, the consumer incurs the cost of postage for return or exchange of goods.

PAYMENT

All orders are processed in Australian Dollars (AUD$)

For Australian orders, payment can be made at checkout using PayPal or eWay.

For international orders we will send you a PayPal invoice. Full payment must be made prior to shipping.

Contact Us

  • Facebook
  • Twitter